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The ROI of Training: Driving Growth Through People

Written by nysernet | Nov 19, 2025 8:48:10 PM

On November 19, 2025, NYSERNet hosted The ROI of Training: Driving Growth Through People, featuring Carolyn Mattiske (SUNY SAIL) and Brad Jurgens (StormWind Studios) on how education institutions can strengthen recruitment, retention, and organizational culture through strategic training and development.

Panelists:

  • Brad Jurgens, Enterprise Account Executive, StormWind Studios

  • Carolyn Mattiske, Director, SAIL Institute & Organizational Development, SUNY SAIL Institute

Facilitated by: Christy Rohmer, Director, Education Services & Communication, NYSERNet


What We Covered

  • Institutions across education are struggling to attract and retain talent, making professional development a critical differentiator.

  • Investing in training communicates purpose, future readiness, and commitment to employees.

  • Nearly half of candidates (48%) experience communication gaps during hiring—responsiveness can set institutions apart.

  • Training must be tailored to a multigenerational workforce; no one-size-fits-all model works.

Event Highlights & Key Takeaways

  • Flexible learning models work:
    • StormWind offers placement exams, hybrid live/on-demand learning, and domain-based exam preparation with a 90% first-time pass rate.
    • SUNY SAIL encourages multiple growth sessions with short lecture segments, multiple facilitators, and budget-friendly options for institutions.
  • Leaders set the tone: Equipping leaders with current skills enhances the workplace and supports the next generation of talent.
  • Small habits help: Even 10–15 minutes of learning a day can meaningfully advance skills and exam readiness.

Ready to Take the Next Step?
 NYSERNet offers a growing suite of training and leadership programs to help you and your teams stay ahead:

 
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